Warranty Policy
Note that under all of these limited warranties, we reserve the exclusive right to issue a credit in lieu of replacement. We may require return shipment of damaged items at our expense prior to refund or replacement..
Damaged items: We will replace or issue a refund for items that arrive damaged, if reported within 15 days of delivery.
30-Day Limited Warranty: We will replace or issue a refund for defective stock, quick-ship and made to order items, if reported within 30 days of delivery.
After 30 Days: We warrant certain stock and made to order items if ten or more items in a shipment wear out prematurely as follows:
Heat sealed Crystal Clear Covers, Extra Rigid Menu Covers, All-Clear Spiral Menu Covers, Flip Stand Pockets, and Clear-Edge Add-A-Page Inserts: 60 days from delivery.
PadNSeal Covers and Italiano Wine Lists: 180 days from delivery.
Casebound, Bistro, Dynasty, Scrapbook and Vineyard Screw/Post Covers, Ring Binders, Wood Boards, Server Pad Holders and Check Presenters: One year from delivery
Deluxe Cafe Covers, Semi Rigid Cafe Covers and Stiched-Edge Add-A-Page Inserts: These items are covered by a special guaranty described in more detail here.
We do not warrant the following items after 30 days: clearance items, economy cafe covers, table and flip stands, table numbers and tents, cardboard stiffeners, vinyl page overlays, screws, posts or rings.
Note that under all of these limited warranties, we reserve the exclusive right to issue a credit in lieu of replacement. We may require return shipment of damaged items at our expense prior to refund or replacement..
Damaged items: We will replace or issue a refund for items that arrive damaged, if reported within 15 days of delivery.
30-Day Limited Warranty: We will replace or issue a refund for defective stock, quick-ship and made to order items, if reported within 30 days of delivery.
After 30 Days: We warrant certain stock and made to order items if ten or more items in a shipment wear out prematurely as follows:
Heat sealed Crystal Clear Covers, Extra Rigid Menu Covers, All-Clear Spiral Menu Covers, Flip Stand Pockets, and Clear-Edge Add-A-Page Inserts: 60 days from delivery.
PadNSeal Covers and Italiano Wine Lists: 180 days from delivery.
Casebound, Bistro, Dynasty, Scrapbook and Vineyard Screw/Post Covers, Ring Binders, Wood Boards, Server Pad Holders and Check Presenters: One year from delivery
Deluxe Cafe Covers, Semi Rigid Cafe Covers and Stiched-Edge Add-A-Page Inserts: These items are covered by a special guaranty described in more detail here.
We do not warrant the following items after 30 days: clearance items, economy cafe covers, table and flip stands, table numbers and tents, cardboard stiffeners, vinyl page overlays, screws, posts or rings.